Destination Kivu Belt

Destination Kivu Belt partnership with dTravela

Kivu Belt Partners with Rwandan OTA Dtravela to Bring the Rwandan Tourism Market Online

dTravela, the Kigali-based travel tech software, has recently entered a partnership with Kivu Belt Destination Management Unit, the official tourist board of Southwestern Rwanda. The partnership positions Rwandan travel tech provider dTravela as the official booking solution of the Kivu Belt giving operators access to crucial technology.

The Kivu Belt Destination Management Unit is a part of Rwanda’s Chamber of Tourism with a vision to position the Kivu Belt as a globally competitive and sustainable destination for adventure- and eco-tourism. A key part of the Kivu Belt’s strategy is to ensure that the local experiences used in branding are also bookable online. Their partnership with dTravela will accelerate this process by giving operators in the Kivu Belt direct access to the market and the ability to scale up their business through the smart use of technology.  

Suppliers and local communities will be empowered to make their live inventory bookable on their own website and use a standardized booking system. To leverage this further, Kivu Belt Destination Management Unit will add booking capabilities to the Kivu Belt Travel Portal By collecting all products in one place, the Kivu Belt Destination Management Unit will be able to market the destination in an efficient way, generate more tourists and drive bookings to local companies.

Patrice Nostalgie, founder and CEO of dTravela, says:

“Kivu Belt Destination Management Units is leading the way for the sector in the Kivu Belt and in Rwanda. It is great to see a large regional Destination Management Organization going beyond using pretty pictures of local experiences and instead using technology to make them the key focus. Kivu Belt’s vision is very closely aligned with the philosophy and vision of dTravela. I am excited to see how the partnership will inspire to innovation and technology in the travel industry in Rwanda”.

By actively encouraging and enabling their local suppliers to use travel technology, the Kivu Belt Destination Management Unit is opening up the power of direct access to live inventory.

Henry Mugweri from the Kivu Belt Destination Management Unit comments on the partnership:

“We have been looking into a way of empowering local operators including local communities while achieving our vision of making the Kivu Belt a globally competitive and sustainable destination for adventure- and eco-tourism. After assessing the market, dTravela has been selected for their world class technology which also fits the local needs in the Kivu Belt.”

The choice from the Kivu Belt to partner up with a local travel tech provider stems in the industry’s need for a combination of local and global tools. dTravela is unique in the way they combine standard reservation technology with needs of the local Rwandan market such as payments and payouts in mobile money and a more conventional booking notification service in Kinyarwanda.

Through the partnership, members in the Kivu Belt will get access to preferential rates and free service from dTravela. The width of the partnership also ensures that smaller, but crucial actors such as community-based tourism providers can use technology to get access to new markets.

The partnership will complement the Kivu Belt Destination Management Unit’s mission to serve as a platform for actors in the Kivu Belt with the common goal of developing and promoting sustainable tourism. The partnership will also serve the Destination Management Unit’s activities of developing new tourist attractions and coordinating actors in the Kivu Belt.

Both dTravela and the Kivu Belt Destination Management Unit are confident that the partnership can provide an example for the wider Rwandan industry to follow.

Get bookable on

As an operator, you can get your accommodation, tour, rental car or activity bookable online through and to start receiving bookings.

Through a unique partnership with the Rwandan booking portal and technology provider dTravela, the Kivu Belt destination management unit has secured preferential rates and services for members of any of the associations under the Chamber of Tourism who are located in the Kivu Belt.

Set up is free and the system is financed through a small commission on bookings which can be passed on to the end customer or included in the price.

All member of the Chamber of tourism operating in or from the Kivu Belt will enjoy the following benefits:

  • 30% discount on commission for bookings generated through the Kivu Belt Travel Portal
  • 30% discount on commission for bookings generated through
  • Payment gateway fees included online bookings from Kivu Belt Travel Portal and
  • Free personal service which includes booking confirmation either by email, phone call or SMS
  • Access to free information and workshops on the use of dTravela and the benefits of online booking
  • Integration and onboarding assistance for new operators

It is very fast and easy to set up and account and you will get professional assistance and guidance from the dTravela team.

If you which to get your accommodation, tour, rental car or activity bookable online through and the Kivu Belt Travel Portal don’t hesitate to reach out to us and you will get set up.


Contact: Denyse INGABIRE, dTravela



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